ORDERING REQUIREMENTS
The following must be submitted with orders for new debossed orders.
- Item numbers, descriptions and order quantities.
- Cross prefers to receive artwork prepared to sm@rt code specifications.
Artwork for debossed logos should be based on sm@rt code 1S.
Please CLICK HERE for the sm@rt code website.We
will also accept digital vector artwork in Adobe Illustrator, Corel Draw 9.0
or earlier, and Freehand 9.0 or earlier. Please convert all fonts to paths;
do not send actual fonts. Email files to artwork@cross.com, referencing
your P.O. number and distributor name in the subject line. You may also
provide artwork on a disk formatted for PC. While we accept artwork that is not
vector-based (black and white line art, enlarged to 300% of desired size),
kindly note that a fee will be incurred. Halftones or screen images are not
acceptable for reproduction purposes.
- For new orders, submit a design name, for example "Texaco Star". For repeat orders, submit the name and number for the existing deboss decoration.
- Ship to address, required delivery date and preferred shipping method.
PROOFING OPTIONS
- Color Paper Proof
- Black and white paper proof
- Pre-production sample of your design on a leather product.
|
|
LEAD TIMES
A lead-time is the number of working days required to process and ship an order from Cross. Lead-times begin after receipt and approval of an order by Cross. Orders for decorated product are not approved until final artwork is received and approved. Working days = Monday through Friday, excluding national and factory holidays. |
| DESCRIPTION |
BLIND DEBOSS |
FOIL DEBOSS |
|
| Color paper proof |
5 working days |
5 working days |
| Black and white paper proof |
3 working days |
3 working days |
| Sample for approval |
10 working days |
10 working days |
| New Design order |
10 working days |
10 working days |
| Repeat Design order |
8 working days |
8 working days |
|
ADDITIONAL CHARGES
Tooling and set up as well as less than minimum charges may be incurred, depending on the order requirements.
Please contact your Cross customer service representative for complete pricing.
Art charge - Order for new deboss decoration not
submitted to sm@rt code specifications or requiring special design services are subject to an additional
art charge. Original letterhead, business cards, faxed artwork, bitmapped digital artwork, web images,
and printed art on non-flat surfaces are subject to this charge. Cross reserves the right to reset all
artwork to provide a quality decoration that best fits the decoration area.
Cancellations or changes to orders - Firm orders
which are cancelled or changes while in process will be assessed a service charge in addition to the
cost of components already produced. If order requires any manufacturing change
while in process, new lead time will be quoted. Please note: Any change
may affect the original ship date. |
|
