CROSS PRODUCTS

WARRANTY

MYCROSSBIZ.COM - GENERAL

MYCROSSBIZ.COM - SIGNING IN

MYCROSSBIZ.COM - PRICE LISTS/SALES AIDS

What is a Selectip pen?

What is gel ink? What product is available with gel ink?

How does Cross protect your investment in a fine writing instrument?

How can I access the secured areas of the site?

Will Cross add new features to this site?

How can I access the secured areas of the site?

How do I obtain additional user IDs and passwords for my employees?

Can anyone in my organization request user IDs and passwords?

How do I find out who the current adminstrator for MyCrossBiz.com is within my organization?

Why do I need Adobe Acrobat? Do I need to pay for it?

Commonly referred to as a roller ball pen in the industry, a Selectip pen is a registered trademark of Cross that allows the writer the opportunity to interchange the refill. Choices of these refills are: jumbo ball point refill, roller ball refill, porous point refill, and highlighter refill.

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Gel ink is a water based ink that compared to the roller ball refills, writes with a smoother, more fluid movement. Currently gel refills are used in the new ION® pens.

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All Cross writing instruments and desk set penholder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age. Any Cross product or part requiring service will be repaired or replaced at no charge when received at our factory from the consumer (postage and insurance are the responsibility of the consumer). Any product that is no longer in production and cannot be repaired will be replaced with a comparable Cross product. Leads, erasers and ink refills exhausted in the course of normal use, and emblems and other customized decoration, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument. This warranty gives you specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.

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Only authorized distributors and business partners of Cross may access the site. If you are interested in gaining access to the secured areas, please complete the form located at www.mycrossbiz.com/request, or send an email to admin@mycrossbiz.com.

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Most definitely! We will continue to improve and develop the site so that it better serves your needs. E-mail your suggestions for new features to webmaster@mycrossbiz.com.

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Only authorized distributors and business partners of Cross may access the site. If you are interested in gaining access to the secured areas, please complete the form located at www.mycrossbiz.com/request, or send an email to admin@mycrossbiz.com.

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E-mail us at admin@mycrossbiz.com with the employee name(s) and the location(s) they are associated with. We will reply with the appropriate sign-ons and passwords.

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No. To ensure that the information on MyCrossBiz.com is kept secure, we ask that you identify an administrator within your organization who will authorize additional users.

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E-mail us at admin@mycrossbiz.com and we will let you know!

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Acrobat Reader is a free program available from Adobe. It is commonly used for distributing information over the Internet. Click here to download Acrobat Reader from Adobe's website.

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